Managing Director | FTI Consulting | China

Frances Chen is a Managing Director in the Technology segment
at FTI Consulting and is based in Shanghai. Ms. Chen advises
multinational corporations (“MNCs”) and global law firms in
developing strategies and formulating workflows for cross-border
litigation, government and internal investigations, and data
privacy matters. She routinely advises clients across a wide
range of industries, including healthcare and life sciences,
financial institutions, pharmaceutical and biotech companies, and
technology and telecommunication companies.
As a licensed attorney, Ms. Chen combines her extensive industry
experience and legal expertise to guide clients in navigating the
complex legal and regulatory environments in China and beyond.
She assists clients with designing and implementing data
governance and compliance programs and manages
multijurisdictional data privacy and cross-border data transfer in
e-Discovery matters. Ms. Chen focuses on providing value-added
consulting services that are both cost-effective and result
oriented. As a recognized expert, Ms. Chen is a frequent speaker
on international conferences and compliance training for
executives, including serving as a guest speaker for the M.B.A.
program at IESE Business School on China’s business
environment and government relations.
Ms. Chen has published numerous articles over the years, some
selected publications include Key Questions Answered for China’s
Personal Information Protection Law in Chief Privacy Officer
(“CPO”) Magazine and Roadmap for cross-border data transfers:
China’s new measures for security assessments in IFLR in 2022.
Ms. Chen received her J.D. from The University of Iowa College of
Law and holds a B.A. in Administrative Science and a minor in
Japanese from Colby College. She is a member of the New York
State Bar. Ms. Chen speaks English, Mandarin, Foo-Chow, and
Cantonese fluently.