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The UK Intellectual Property Office (IPO) has reviewed and updated its customer service standards for 2025-26, highlighting current performance levels and challenges. While most service targets are being met or exceeded, the IPO faces delays due to unprecedented demand and the transition to a new service platform. The…
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UK Intellectual Property Office Updates Customer Service Standards Amid Rising Demand and System Transition The UK Intellectual Property Office (IPO) has reviewed and updated its customer service standards for 2025-26, highlighting current performance levels and challenges. While most service targets are being met or exceeded... Read the full IIPLA article: https://iipla.org/news/uk-intellectual-property-office-updates-customer-service-standards-amid-rising-demand-and-system-transition