UK Intellectual Property Office Updates Customer Service Standards Amid Rising Demand and System Transition
IPO reports ongoing efforts to meet service targets despite increased tribunal cases and platform migration challenges
The UK Intellectual Property Office (IPO) has reviewed and updated its customer service standards for 2025-26, highlighting current performance levels and challenges. While most service targets are being met or exceeded, the IPO faces delays due to unprecedented demand and the transition to a new service platform. The…